The West Virginia Real Estate Appraiser Licensing and Certification Board is charged with the responsibility of administering the provisions of WV Code Chapter 30, Article 38 and Title 190 of the Legislative Rule - Series 2, 3 and 4. In order to protect the public interest a person must have a license to practice real estate appraising in the State of West Virginia.
In addition to evaluating candidates for licensure, the Board investigates allegations of misconduct, fraud, deceipt, negligence and incompetence, unless dismissed by the Board as unfounded, trivial or otherwise without merit.
Complaint procedures will be in accordance with WV Code Chapter 30, Article 13, and Title 190 of the Legislative Rule - Series 4.
A complaint against a licensee may be made to the Board on the Complaint Form or in writing. Complaints will not be excepted verbally or by email. The complaining party is responsible for ensuring that all the necessary information is included on the form and a copy of the appraisal and other pertinent documents are attached. The completed form should be mailed to: West Virginia Real Estate Appraiser Licensing and Certification Board, 2110 Kanawha Blvd., East, Suite 101, Charleston, West Virginia 25311.
Once the Standards Committee receives the complaint and jurisdiction is established, an investigation is conducted to determine whether or not a license law violation may have occurred. After the investigation is completed, it is reviewed by the Standards Committee, which recommends a course of action to the Board. The Committee could recommend dismissal of the complaint, offer a consent agreement, or hearing. The complaining party will be notified in writing once the complaint has been resolved.
The Board can take disciplinary action against a licensee only if there are facts that support a charge resulting in the finding of a violation(s) of the WV Real Estate Appraisers License Law and/or the National Uniform Standards of Professional Appraisal Practice (USPAP). The Board cannot assist with the following type of complaints:
· Arbitration of diverse opinions of value by two different appraisers;
· A disagreement over the value of the property between the property owner and the appraiser;
· Require the return of an appraisal fee to the property owner.